To the Editor:

While returning to our ranch recently, we called the Kimberly Post Office to resume our mail. No answer. We correctly guessed that the Kimberly phones were once again not working. Five days later still no dial tone for any of us.

After four days I finally went online with CenturyLink. Their system reported that there is no outage in our area and that the problem must be with the wiring in our home! I then tried to talk to a real person and was told that the wait time was 160 minutes! When I finally reached them, they said they could send out a technician on June 24 — that’s over two weeks without phone service for us or any of our neighbors.

This is all typical with CenturyLink, and one has to wonder if they just want us all to go away. I understand that most people today rely on cellphones, and many have gotten rid of their landlines. But for people in rural areas where there is little to no cellphone coverage, and satellite internet is our only digital connection, our landlines are essential. Who is going to protect rural folks from corporate giants like CenturyLink?

And to all you other Grant County residents who have Oregon Telephone Corporation service – count your lucky stars!

Jim Kelly


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